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How to Start a Takeaway Business: Essential Steps for Food Safety and Success

7 October 2024

Do you already run a food business and want to expand into offering takeaway services? Or are you looking to start your own business by setting up a takeaway restaurant from home? This guide will help you understand the essentials of how to start a takeaway business. Including what to include in your takeaway food business plan and key regulations.

1. Business Plan and Structure

Before offering food delivery services, it's important to develop a strong business plan. This plan should outline: 

  • Your target market.
  • Pricing strategy. 
  • Operational aspects. 

It should also include how your takeaway restaurant prepares food to ensure quality and safety. Think about the type of food you want to offer and the target audience you're aiming to attract. Are you catering to local families, professionals on the go, or a niche market like vegan or gluten-free cuisine? Defining your market will help you tailor your offerings and marketing strategies.

Decide whether you will operate from home, rent a commercial kitchen, or lease a store. The structure of your food business will impact your costs, licensing requirements, and overall operations.

2. Legal and Food Safety Requirements

Adhering to food safety regulations is vital when operating a takeaway business. The Food Standards Agency (FSA) sets strict guidelines for food businesses. As a takeaway owner, you must ensure your food preparation practices meet these standards. This includes everything from safely storing ingredients to avoiding cross-contamination in your kitchen.

Complying with the Food Safety Act is a legal requirement for all food businesses, including takeaways. The act ensures that any takeaway restaurant preparing food follows proper hygiene and safety measures. To stay compliant, you must also: 

  • Register your business with your local council. 
  • Undergo inspections.
  • Maintain a high food hygiene rating.

To ensure continuous compliance, you are legally obliged to have a food safety management system in place. Such as HACCP (Hazard Analysis and Critical Control Points), which helps identify and manage risks in food preparation.

To set up a HACCP procedure for your business, you must:

  • Identify any hazards that must be avoided, removed or reduced.
  • Identify the critical control points (CCPs) - the points when you need to prevent, remove or reduce a hazard in your work process.
  • Set limits for these points and make sure you monitor these points regularly.
  • Actively resolve issues that arise with the points.
  • Put checks in place to make sure your HACCP plan is effective.
  • Keep records.

3. Setting up Food Delivery Services

If you're looking to offer food delivery services, additional logistics come into play.  You'll need to decide whether to manage deliveries in-house or partner with third-party platforms. For example, some well-known platforms are Uber Eats or Deliveroo. Delivery packaging is another crucial consideration. Food must be packed to maintain quality and temperature while minimising environmental impact.

Managing delivery also requires additional considerations for timing and efficiency. This is to make sure that orders reach customers in good condition. Partnering with reliable delivery services or setting up your own system is critical to offering a seamless experience to your customers.

H2 4. Promoting Takeaway Businesses 

Promotion is key to building your takeaway business. Start by identifying your target audience and tailoring your marketing efforts to attract them. Create a website, use social media to showcase your menu and special deals, and engage with local communities online.

Building a local presence is especially important. Use signage to make your business visible to passers-by. You could also run promotions with other local food businesses to encourage cross-promotion.

5. Pricing and Selling Food

Setting your prices correctly is essential for both profitability and attracting customers. You should: 

  • Research your competitors. 
  • Consider your costs. 
  • Find a balance between offering affordable prices and maintaining profitability. 

Selling food at competitive prices while maintaining high quality will help you establish a loyal customer base.

Starting a takeaway business requires careful planning, strict adherence to food safety regulations, and effective marketing. Whether you’re running a home-based takeaway or a full-scale takeaway restaurant, ensuring compliance with the Food Safety Act, following Food Standards Agency guidelines, and implementing a solid food safety management system are key to success. With the right approach, you can build a thriving business that meets your customers' needs while delivering delicious meals directly to their doors.

6. Protect Your New Takeaway Service: Review Your Insurance

It is important to remember that any business planning to offer takeaway services must inform their insurer. You may also need to set out how you plan to ensure the service is safe and hygienic – to avoid issues later.

The first step is to review your restaurant insurance, café insurance, bar insurance, or pub insurance to ensure your business is covered for takeaway operations. Check with your insurance broker if you are unsure or think you may need to look into specialist takeaway insurance cover to include your new takeaway service.

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